Starting here

What Keeps Play a Pastime at Freespinz Casino?

Play here only from 18+, and every account holds the deposit, loss, session, cooling-off and self-exclusion tools from the day you join.

Set a limit now

Freespinz Casino LLC holds licence ALSI-992708 issued by the Anjouan Offshore Finance Authority, with independent audits carried out by SIQ, BMM Testlabs, and GLI.

Five essentials

Check the essentials before you play

This block settles the key facts about age, licence, the national register and where to reach people.

Minimum age18+

LicenceAnjouan Offshore Finance Authority, ALSI-992708

National registerBetStop

Helpline1800 858 858

Limit questions[email protected]

Your safety net

Control you keep in your own hands

Every Freespinz Casino account carries these five controls, so the pace stays yours to choose.

Money decided in advance

Sets a ceiling on what you put in during a set period, so the money you play with is decided before you sit down, not after a loss.

Cap what you will lose

Caps how much you are willing to lose over a period, which helps when you notice losses are stretching past what you planned to spend.

Set a session length

Limits how long you stay signed in, useful if you often look up and find the evening has gone without your noticing.

A pause, not a goodbye

Puts play on hold for a while when you want distance without closing the door, and most players set it before a heavy week.

The moment you want a firm stop

Blocks your account so you cannot play here, and it is the right choice when you want a firm stop rather than a pause.

Setting it up

Setting a limit in a few minutes

Freespinz Casino keeps this short, because a limit works best when it is easy to put in place.

Signed in and looking?

Open your profile menu once you are signed in, then look for the section that holds your account preferences and controls.

Deciding which tools suit you

Choose which control you want, whether that is a deposit limit, a loss limit or a session time limit, and read what each one covers.

Enter the figure

Give the figure or the minutes, then pick the period it applies to, and check the summary matches what you intended.

Before you saved, after you saved

Confirm the change and read the note on screen, so you know exactly what you have set and when it begins.

Keep the household under 18 clear of play

Do you check ID before a withdrawal? Nobody under 18 may hold an account, and the age you give at sign-up is checked against photo ID before any withdrawal. Confirm the document first, then play.

A shared device kept clear. Gambling-blocking software installed on the family computer or phone keeps play off the shared device. Set it up before curiosity does the job for you.

A relative who wants to help. Approach a relative or friend without blame and ask what would help them stop, then ring the National Gambling Helpline at 1800 858 858 together.

When the fun drains out of your play

Catching these signs early keeps a habit from quietly growing into a burden, and the fix is small: set a deposit limit in your account before you next play, or start a pause. Neither is a punishment; both are simply how you keep control.

If any of these sound like your week, your play is asking for a boundary.

Spending on games money set aside for bills
Chasing a loss with a bigger deposit
Hiding how much you play from family
Thinking about play during work or sleep
Borrowing to keep your account topped up
Feeling restless or tense on a no-play day
Playing past the session length you chose

Someone to talk to tonight

Free, private support across Australia

Useful the moment you want to say it out loud to someone who understands.

National Gambling Helpline

Answered every hour of every day, this free line offers counselling, self-help tools and a directory of local services, and it is open to players and to the people worried about them. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Meetings run by people who gamble, held in groups around the country, give you and your family a room of peers who understand without judgement and share what worked for them. gaaustralia.org.au

National Debt Helpline

Free financial counselling for gambling debt runs on weekday business hours, helping players and relatives work through money problems with someone practical, private and unhurried. ndh.org.au

Pick the length that fits your situation

How long can I step away? A cooling-off period freezes your account for a limited stretch, so play is out of reach without closing anything down. Ask support to apply it, sign out, and come back when it ends if you choose. It suits a break of hours or days, not months.

Before the break, after the stop. Self-exclusion is the longer commitment: access is closed for an extended period and it cannot be undone early. Request it through the casino account or support, and no deposit or bet will go through until the term runs out, whatever your mood on the day.

What is BetStop? BetStop is the Australian Government scheme run by ACMA, covering licensed wagering providers nationwide. You apply at betstop.gov.au in about five minutes, optionally naming a support person. Registration lasts at least three months, up to lifetime, and cannot be shortened inside that period. betstop.gov.au

Five questions answered

Wondering what changes and when

Useful when you are weighing a limit, a pause or a full exit and want the detail first.

Can a self-exclusion be shortened once it starts?+

No. A self-exclusion runs for the whole period you chose, so pick a length you can live with. Treat it as a firm promise to yourself rather than a setting to revisit later.

What is the way to shut my account permanently?+

Ask the support team to close it and tell them you want it permanent, not paused. Email works well for this, and live chat or phone will also take the request. Closure ends access, so settle any balance questions first.

Where do I go to change a limit after I set it?+

The same place you set it: the responsible gambling section of your account. Adjustments are made there, not through support messages. Review your figures whenever your budget or free time shifts.

Does excluding myself here cover other casinos too?+

No. A self-exclusion at Freespinz Casino applies to this account only. To be blocked across licensed providers in Australia, join BetStop, the national register run by the Australian Government through ACMA.

Is the phone version able to set limits as well?+

Yes. The mobile account carries the same responsible gambling section as the desktop site, with the same tools available. Signing in on your phone takes you to the identical settings.